COVID 19 Update
Dear customers and Community,
W.T. Anderson stays committed to serving you and your family during this unprecedented event. We will continue to closely monitor the situation through multiple channels. to ensure the health of you and our staff, we are updating our precautions and sanitation policies.
1. Our office is closed to the public, but a locked mailbox is available for payments and the porch area is available for the return of larger items such as sample boards.
2. Our installers and employees, including estimators, are prohibited from entering customer’s homes. We asked that you meet them outside to review your renovation while maintaining an appropriate distance (6 ft.). We are able to further facilitate your renovation needs with our continued dedication to customer service via phone, teleconference, email and fax.
3. Window installers are the only persons permitted to enter a customer’s home for the purpose of window replacements only, but must wear medical masks and vinyl gloves provided. If you are feeling ill and would like to reschedule your window installation, please let us know as soon as possible.
4. Our office will be sanitized as the end of each day for the safety of our employees.
We are a small family business with a small office staff/crews and can continue to provide our full line of services for the time being. Our office will remain open during normal business hours Monday-Friday 7am-5pm. And we will continue with scheduled consultations/installations as planned. If you’re looking forward to your renovation, but your financial situation has changed, please call our office to review our convenient payment plans (subject to credit approval).
Please know that our hearts and thoughts are with those who have been affected. and as usual, we are grateful for your ongoing business and referrals.
Your W.T. Anderson Family